Terms of Service
Savvy Org Charts - Terms of Service
Last Updated: May 9, 2025
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These Terms of Service ("Terms") govern your access to and use of the Savvy Org Charts Excel add-in ("Service"), provided by Savvy AnalytIQs LLC ("Company", "we", "us", or "our"). Please read these Terms carefully before using the Service.
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By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Service.
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1. License and Use of the Service
1.1 License
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.
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1.2 License Tiers
The Service offers several license tiers:
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Free Demo: Limited functionality with pre-loaded sample data only
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Professional License: Allows use with your own data and access to basic features
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Enterprise License: Includes all features including advanced scenario planning and additional modules
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1.3 Restrictions
You may not:
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Modify, reverse engineer, decompile, or create derivative works based on the Service
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Use the Service for any illegal purpose or to violate the rights of others
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Distribute, sublicense, rent, lease or transfer the Service to any third party
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Remove or alter any proprietary notices from the Service
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Use the Service to build a competitive product or service
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2. Subscription and Payment
2.1 Subscription Terms
Subscriptions may be purchased on an annual basis. The subscription period begins when your license key is activated.
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2.2 Payment
All payments are processed securely through our payment processor. Prices are subject to change, but changes will not affect any existing subscription during its current term.
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2.3 Automatic Renewal
Subscriptions automatically renew for additional periods equal to the initial subscription term unless canceled before the renewal date.
3. Refund Policy
3.1 Money-Back Guarantee
We offer a 30-day money-back guarantee on new subscriptions. If you are not satisfied with the Service, you may request a full refund within 30 days of your initial purchase.
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3.2 Cancellation
You may cancel your subscription at any time through your account or by contacting customer support. After cancellation, you will retain access to the Service until the end of your current billing period.
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3.3 No Partial Refunds
For detailed information about refunds, please review our separate Refund Policy.
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4. Privacy
We respect your privacy and are committed to protecting your personal information. Please review our separate Privacy Policy for details on how we collect, use, and disclose information.
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5. Support and Updates
5.1 Technical Support
Technical support is included with paid subscriptions. The level of support may vary based on your subscription tier.
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5.2 Updates
We may release updates to the Service from time to time. Your access to updates depends on your subscription tier and status.
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6. Warranty Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
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7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE.
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8. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website and/or through the Service.
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9. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
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10. General Provisions
10.1 Governing Law
These Terms shall be governed by the laws of the state of New Jersey, without regard to its conflict of law provisions.
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10.2 Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in New Jersey, except for claims eligible for small claims court.
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10.3 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
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10.4 Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.
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11. Contact Information
If you have any questions about these Terms, please contact us at:
Savvy AnalytIQs LLC
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By using Savvy Org Charts, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.